Identified - There continues to be network issues impacting this location. The pickup kiosk is running off a cellular hotspot. We continue to follow up with the ISP for prompt resolution.
Jun 04, 2026 - 10:00 EDT
Monitoring - A fix has apparently been implemented and we are monitoring for resolution and perform testing to verify.
Jun 04, 2026 - 06:05 EDT
Identified - Kiosks DOWN — Celebration #33
The kiosks at Store 33 (Celebration) are currently down due to a connectivity issue affecting communication with the Metalprogetti kiosk service.
The location’s internet connection is not fully offline. We can still remotely access the machines, but the kiosks cannot reliably complete outbound connections to required cloud services. TeamViewer is also showing “LAN Access Only,” which supports that this is broader than the kiosk application itself.
This issue appears isolated to this location and its ISP connection. Other Orlando Cleaners locations are not affected, and Metalprogetti has confirmed they are not seeing a broader outage.
We have escalated the issue to the ISP with documented test results.
Impact: Customer kiosk transactions are unavailable at this location.
Status: Escalated to ISP for network engineering review.
Jun 03, 2026 - 11:30 EDT
Welcome to the Orlando Cleaners Status dashboard. This page is updated during technical services interruptions, giving all stakeholders immediate visibility during these incidents.
Orlando Cleaners Services
Operational
90 days ago
100.0
% uptime
Today
Internet and Phone System
Operational
90 days ago
100.0
% uptime
Today
Servers
Operational
90 days ago
100.0
% uptime
Today
Plant Assembly Conveyor and Bagger
Operational
90 days ago
100.0
% uptime
Today
Third Party Services
Operational
90 days ago
99.98
% uptime
Today
Xplor SPOT
Operational
90 days ago
99.97
% uptime
Today
Clearant
Operational
90 days ago
100.0
% uptime
Today
Orlando Cleaners 24/7 Locations
Partial Outage
90 days ago
99.66
% uptime
Today
Store 7 (Maguire) Kiosks
Operational
90 days ago
99.94
% uptime
Today
Store 14 (Heathrow) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 19 (Lake Hart) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 20 (Summerport) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 23 (Stoneybrook West) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 26 (Fountains) Kiosk
Operational
90 days ago
99.97
% uptime
Today
Store 28 (Lake Nona) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 30 (Michigan) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 33 (Celebration) Kiosks
Partial Outage
90 days ago
96.3
% uptime
Today
Store 34 (Isleworth) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 35 (Baldwin Park) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Store 39 (Lakeside) Kiosks
Operational
90 days ago
99.97
% uptime
Today
Traditional Retail Locations
Operational
90 days ago
100.0
% uptime
Today
Store 1 (Westmoreland)
Operational
90 days ago
100.0
% uptime
Today
Store 2 (Downtown)
Operational
90 days ago
100.0
% uptime
Today
Store 3 (Audubon Park)
Operational
90 days ago
100.0
% uptime
Today
Store 4 (Tuscawilla)
Operational
90 days ago
100.0
% uptime
Today
Store 6 (Ocoee)
Operational
90 days ago
100.0
% uptime
Today
Store 8 (OBT)
Operational
90 days ago
100.0
% uptime
Today
Store 22 (Winterland)
Operational
90 days ago
100.0
% uptime
Today
Store 32 (Lake Eola)
Operational
90 days ago
100.0
% uptime
Today
Store 38 (Apopka)
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 4, 06:54 EDT
Investigating -
Power at store 7 has been disrupted. The pickup kiosk is down. We'll monitor for power restoration and reset the kiosk and conveyor as soon as possible.
Jun 4, 06:06 EDT